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iMtG Long Term Support

Started by Piotr, September 01, 2016, 06:09:06 AM

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Piotr

If you have current iOS on your device and use Apple App Store, all iMtG versions upgrade all the way to the most current technology and therefore are supported with Database Updates. This includes iMtG, iMtG Plus (ex iMtG II) and iMtG U (iMtG for Education).

After five years of good service through Apple App Store, we had little problem with Apple accepting our 20 years service In App Purchase, aka Half Life of iMtG Server.


EDIT (January 03, 2017, 02:24:15 AM):

Due to Apple's security updates for older iOS versions we are no longer able to support pre-5.6.0 iMtG and iMtG II with direct Database Updates through iMtG Server, so free update to current iMtG or iMtG Plus is required for these old versions.

Update app to the latest version in Apple App Store to receive new updates with new Expansions.


OLD, no longer supported:

Three versions are Long Term Support and get current Database Updates which mean you can get the data for all Magic The Gathering expansions, including these not available on WotC's Gatherer:

iMtG 4.4.0 (released 16/08/2013)

iMtG 4.6.2 (released 10/11/2013)

iMtG II 5.4.0 (released 15/04/2014 and upgrades to iMtG Plus)

AwaySinceMirage

This is appreciated; I for one am trapped at iMtG 4.6.2 by iOS 6, if you're counting.
I am also currently trapped at database 174 with 178 (inventions?) and 179 (rules?) unavailable. No hurry if retro support is still planned for later.

AwaySinceMirage

Updating on topic for posterity
iMtG 4.6.2/iOS 6 has accepted no database updates after 174, which was Kaladesh, updates now numbering to 187

Mytra

Same for me.
IOs 7.1.2 - IMTG II 5.4.0 rev 174


Test

I will need your device logs in order to fix this. Try Database Update and send me the Support email after it fails please?

AwaySinceMirage

If it is not a "failure" as such, it is a message that the Database is up to date (the same message one might expect if there were simply no more updates available), I don't know that a support e-mail or device log would come forth from that?

When Safari or this app crashes back to the home screen (for example, but not this example), I do know where to look up incident logs for that. Says I have not have an iMtG crash since 2013-10-05, which sounds accurate.

Piotr

Quote from: AwaySinceMirage on December 09, 2016, 02:40:48 PM
If it is not a "failure" as such, it is a message that the Database is up to date (the same message one might expect if there were simply no more updates available), I don't know that a support e-mail or device log would come forth from that?

When Safari or this app crashes back to the home screen (for example, but not this example), I do know where to look up incident logs for that. Says I have not have an iMtG crash since 2013-10-05, which sounds accurate.

You are using a very old version that we no longer have on our test devices. Even if it says 'up to date' it may indicate internal error which is only displayed in the device's log and results in the 'up to date' message after the internal error occurs. iMtG captures internal logs before manually sending support email, the one in Main Menu -> Support & Feedback -> Support. If you want help, I need the logs, please. Otherwise I am in the dark.

AwaySinceMirage

I didn't know such a thing existed. But I found it and it is on its way to you now.

Piotr

Seems like 4.6.2 is not throwing any insightful logs at us, could someone with 4.4.0 or 5.4.0 send us Support email please?

Mytra

Support Email is on way.

If you Need more, my iPad use also 5.4.0 but an IOs 8.

Hope it help you.

Piotr

I got the logs from 5.4.0 on iOS 7, thank you, showing 'ERROR: unable to get the receiver data from the DB!'.

These led me to this: http://stackoverflow.com/questions/19140151/strange-new-ios-7-errors-receiver-from-db-forceshrinkpersistentstore-nolock and this http://stackoverflow.com/questions/17953740/after-implementing-iad-getting-error-unable-to-get-the-receiver-data-from-the-d from which I gather is the fault of the bozos who took over Apple after Jobs stopped firing them, sadly.

At this point we must recommend upgrade of your iOS to 9.3+ so you can run the latest iMtG 6.1.0, sorry about this iOS 7 mess.

AwaySinceMirage

Well that's that then.

For posterity, be it known that iMtG version 4.6.2's database access ends at Kaladesh and will not see Aether Revolt.

Mabb78

Quote from: AwaySinceMirage on November 01, 2016, 05:35:57 PM
This is appreciated; I for one am trapped at iMtG 4.6.2 by iOS 6, if you're counting.
I am also currently trapped at database 174 with 178 (inventions?) and 179 (rules?) unavailable. No hurry if retro support is still planned for later.
Quote from: AwaySinceMirage on January 01, 2017, 04:55:17 AM
Well that's that then.

For posterity, be it known that iMtG version 4.6.2's database access ends at Kaladesh and will not see Aether Revolt.

I'm in the same boat.

Piotr

I feel for you, and the forgotten story of Fenster comes to my mind: http://imtgapp.com/forum/index.php?topic=16661.0

For the record let it be known that our plan to support legacy versions with database updates was stopped indirectly by Apple's efforts to secure their iOS platform. These efforts introduced bugs in their networking APIs which cannot be fixed other than by updating the app in the iTunes store, which of course is already updated but require iOS 9.3+.

The good news is, it will make several decisions related to macOS version of iMtG easier to make.

Mabb78

One of these days I'll get a more up to date phone and that should fix the problem on my end. 👍